Privacy Statement

1. Information We Collect

When you browse our websites or place an order for custom stickers or labels, we collect personal information necessary to fulfill your order and provide our services, including:

• Contact Information: Name, physical delivery address, email address, and phone number.
• Order & Uploaded Artwork Data: Custom logo files, artwork uploads, design preferences, and purchase history.
• Technical Data: IP addresses, browser types, log files, and device identifiers collected automatically via hosting and analytics tools.

2. How We Use Your Personal Information

We process your personal information strictly for legitimate business purposes under POPIA, including:

• Processing, manufacturing, printing, and delivering your orders via third-party couriers.
• Processing secure payments via authorized payment gateways.
• Communicating order status updates and customer service responses.
• Fulfilling tax and statutory record-keeping obligations under South African law.

3. Third-Party Sharing & Service Providers

We do not sell, rent, or trade your personal data. We only share necessary personal information with trusted third parties to operate our business, such as courier services, payment processors, web hosting platforms, and security tools (e.g., Google reCAPTCHA). These third parties are legally obligated to protect your data.

4. Cookies & Tracking Technologies

Our websites use cookies to store user preferences, maintain shopping cart contents, and analyze site performance. For detailed information on cookie categories and how to manage your consent, please consult our Cookie Policy.

5. Data Protection & Children's Privacy

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or destruction. Our websites are intended for general commercial audiences; we do not knowingly collect personal information from children under the age of 18.

6. Your Data Rights under POPIA

Under POPIA, you have the right to:

• Request access to the personal information we hold about you.
• Request the correction, destruction, or deletion of inaccurate or outdated personal data.
• Object to or withdraw consent for the processing of your personal information for direct marketing.

To exercise any of these rights, please contact our Information Officer at info@stickertavern.co.za.

7. Complaints to the Information Regulator

If you feel your personal data rights under POPIA have been violated, you have the right to submit a complaint to the Information Regulator South Africa:

• Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191
• General Enquiries: enquiries@inforegulator.org.za
• POPIA Complaints Email: POPIAComplaints@inforegulator.org.za
• Website: https://inforegulator.org.za

8. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

• Responsible Entity: Afrilabel (PTY) Ltd t/a StickerTavern
• Address: PO Box 1158, Langebaan, 7357, South Africa
• Email: info@stickertavern.co.za
• Phone: +27 87 265 0768